Privacy Policy

Last Updated: 22 October 2025

This Privacy Policy explains how DeutschLevel ("we", "us", "our") collects, uses, shares, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller Information

DeutschLevel is the data controller responsible for your personal data. For any privacy-related queries, you can contact our Data Protection Officer:

• Email: privacy@deutschlevel.games
• Postal Address: Data Protection Officer, DeutschLevel, [Address], United Kingdom

2. Information We Collect

2.1 Information You Provide

We may collect the following personal information when you use our website:

• Contact information (email address if you contact us)
• Account information (if you create an account)
• Communication preferences
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source
• Cookies and similar technologies (see our Cookie Policy)

2.3 Age Verification Data

We store your age verification confirmation locally on your device. We do not transmit or store age verification data on our servers.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you agree to our use of cookies and similar technologies
• Legitimate Interests: To operate and improve our website, prevent fraud, and ensure security
• Legal Obligation: To comply with UK gambling regulations and age verification requirements
• Contract: To provide services you have requested

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our website services
• To verify that users are 18 years or older
• To communicate with you about our services
• To improve our website and user experience
• To analyse website usage and trends
• To detect and prevent fraud and abuse
• To comply with legal obligations
• To send marketing communications (with your consent)

5. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party companies that help us operate our website (hosting, analytics, customer support)
• Game Providers: When you play games through our platform
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. International Data Transfers

Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK authorities
• Adequacy decisions recognizing equivalent data protection standards
• Other appropriate safeguards as required by UK GDPR

7. Data Retention

We retain your personal information only for as long as necessary:

• Account information: Duration of account plus 7 years (for legal compliance)
• Website analytics: Up to 26 months
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Legal compliance data: As required by UK law

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing at any time
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at privacy@deutschlevel.games.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

10. Security Measures

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

11. Children's Privacy

Our website is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from someone under 18, we will delete it immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top indicates when the policy was last revised.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

• Data Protection Officer: privacy@deutschlevel.games
• General Enquiries: info@deutschlevel.games

15. Complaints to the ICO

You have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk